How Chatbots Help Customer Service In 2021?
As chatbots evolve, more and more businesses integrate them into their customer service processes so they save costs, speed up daily processes and free up human resources. Whether we are talking about the AI in your smartphone or chatbots in general, these digital assistants are known for increased customers satisfaction and higher customer […]
How Biased Datasets Cause Inequality
Will AI make the world a better place? Maybe, however, one major set back is AI and other technologies need human-made databases to learn from. Despite Google making their data available, the problem is—human’s don’t always see the world in 1’s and 0’s. Human bias can spill into technology very easily and often without intent. […]
Is Facebook Messenger Being Removed?
Facebook is the focus of today’s discussion since it might be bringing its old strategy back! From 2011, Facebook had started encouraging all their users to use the standalone Messenger app. The app was meant to replace the built-in feature in the social network itself and indeed it did replace it. In 2014, the messaging feature […]
The Era of Chatbots is Upon Us
In April 2017, we learned that no less than 100,000 chatbots were created for Facebook Messenger alone in the past twelve months. So believe it or not, there is a bot-mania going on out there. But what are they? And why are they the new fashionable tech thing right now? Basically, chatbots are programs […]
Alternatives to Wix, Weebly and Squarespace
When going online, you want a good-looking and user-friendly website that represents the story behind your brand or personality to its’ fullest. There are so many options available for creating a website, but probably the most well-known are giants that focus on drag-and-drop “Do-It-Yourself” (DIY) website building like Wix, Weebly and Squarespace. These have been very common for […]