The Benefits of CRM – Maximizing Customer Data

Customer relationship management (CRM) systems are commercial solutions for collecting, storing, and analyzing customer data. The software system delivers key insights to help businesses finetune marketing strategies, boost sales, predict market demands, improve customer experience, and increase customer satisfaction rates. As we take a more detailed look at the various features of competent CRM systems, […]

8 Types of Software That Will Make a Big Difference for Businesses in 2022

Today, most businesses have a strong online presence. Those who were previously reluctant to be too active online have recently appeared in the scene, thanks to the COVID-19 pandemic. The shift has resulted a significant part of the work in organizations being managed digitally, which means companies today rely on software and software-based tools for […]

5 Challenges of Distributed Teams and How to Solve Them

With coronavirus on the rise globally, the World Health Organisation (WHO) announced the outbreak a pandemic. Therefore, in order to stop the spread of the virus, more and more governments recommended or even forced businesses, institutions, and individuals to stop going out, and instead work remotely. Some of the big enterprises such as Google, Microsoft, […]

Wiredelta & Orbiz Insight – Improving Your Customer Insights

In an ideal world, when a company loses a client they know exactly why. In a perfect world, they can even react prior to losing the client. Unfortunately, we don’t live in such a world, technology simply hasn’t advanced enough, and companies end up having a plethora of unknown reasons for losing a customer. The […]

Salesforce Introduces the First Blockchain Platform for CRM

It hasn’t been long since Salesforce chairman Marc Benioff first showed an interest in blockchain. Nobody really believed that the company would actually offer a blockchain solution for CRM on their platform. However, a year later Salesforce is indeed surprising us in more than one way. Not only have Salesforce launched their first blockchain product, […]