How Chatbots Help Customer Service In 2021?
As chatbots evolve, more and more businesses integrate them into their customer service processes so they save costs, speed up daily processes and free up human resources. Whether we are talking about the AI in your smartphone or chatbots in general, these digital assistants are known for increased customers satisfaction and higher customer […]
The Era of Chatbots is Upon Us
In April 2017, we learned that no less than 100,000 chatbots were created for Facebook Messenger alone in the past twelve months. So believe it or not, there is a bot-mania going on out there. But what are they? And why are they the new fashionable tech thing right now? Basically, chatbots are programs […]