Web analytics are tools that provide you with information – reports and analytics – on how your site visitors behave once they enter your website, who they are in terms of gender, age, location, how they landed on your website; what was the most interesting content on your website, your conversions rates, etc.
This information is crucial for you and your digital success. With this information, you can plan your strategies accordingly and grow your business faster by targeting the right people in the right way. Analytics are your window into the World Wide Web.
To put it in simple words, web analytics is the process of collecting, processing, and analyzing your website data. By using this as a tool you can control how effective your marketing campaigns are, find possible problems in your online services, and improve them. You can also create customer profiles to boost the profitability of advertisement and sales efforts.
Every business that wishes to be successful has to be based on its ability to understand and utilize the data given by its customers, competitors, and partners.
Why are web analytics important?
Website analytics give insights and data that could be beneficial to use when you wish to create a better user experience for your visitors. It is essential to understand customer behavior because it is key to optimizing a website for key conversion metrics.
For instance, web analytics will show you the most popular pages on your website, which users go straight to when visiting your website. Here are some extra benefits of web analytics:
- Tracking bounce rate
- Finding the right target audience and its capitalization
- Improve and optimize website and web services
- Conversion rate optimization
- Track business goals online
- Improve results from Google ads and Facebook ads
- Freedom for new creative ideas
How do Web analytics work?
Some users delete these cookies and browsers experience a lot of different restrictions about code sections, no analytics platform could declare full accuracy of their data and different tools sometimes produce somewhat different results.
Web analytics examples and free tools
One of the most used web analytics tools is Google Analytics. However, there are few others on the market that offer specialized information such as real-time activity or heat mapping.
Some of which are:
- Google Analytics – the ‘standard’ website analytics tool, it is free and widely used.
- Piwik – an open-source solution comparable in functionality to Google and a popular alternative, allowing companies full ownership and control of their data.
- Adobe Analytics – a highly customizable analytics platform.
- Kissmetrics – can zero in on individual behavior, i.e. cohort analysis, conversion, and retention at the segment or individual level.
- Mixpanel – advanced mobile and web analytics that measure actions rather than page views.
- CrazyEgg – measures which parts of the page are getting the most attention by using ‘heat mapping’.
- Clicktale – uses ‘heat mapping,’ keystrokes, and mouse movement.
Here are a few more honorable mentions: Mouseflow, Chartbeat, Mint, Clicky, Woopra, Spring Metrics, and UserTesting.